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What Our Patients Are Saying

Learn more about what our patients have to say about us and their experience with us.

Jake
Jake
2023-02-08
Dr. Sumrall was awesome! Any veteran who gets him for their VA appointments should consider themselves lucky. Dr. Sumrall was super willing to hear me out, pun intended, and let me tell him about my hearing troubles.
The Osipoff Group New Lenox Realtor
The Osipoff Group New Lenox Realtor
2023-02-05
Just a few kind and well deserved words for Scott Sumrall! I recently ruptured my right eardrum the day before my family and I left for Disney. Not wanting to ruin our vacation I went anyway and it got infected pretty badly. By the time our trip is over I could barely hear and it was awful, on the plane ride home my ear was literally leaking fluid down my neck. We got home and I reached out to Scott Sumrall, he went above and beyond to get me in first thing on Sunday morning! He ran a series of tests and put together a plan to get my ear back to health. Thanks to Scott I can hear again! If you are having any hearing or balance issues I highly recommend giving Scott a call.
Evie Disabato
Evie Disabato
2022-09-10
We are here from Florida and my husband's hearing aid quit working. I called the office before they opened and got a call from Dr. Sumrall and had an appointment for the same day. The Doctor fixed it and Rudy could hear again! Great experience and we will recommend Dr. Sumrall. Thx so much.
bluefisher174
bluefisher174
2022-08-08
Excellent service, I have a bad earwax problem and scheduling the appointment took longer than the cleaning. Great guy
Leo Gatlin
Leo Gatlin
2022-06-15
They truly are good went here for an VA appointment.
James Esposito
James Esposito
2022-06-03
Friendly and knowledgable. Was able to get appointment within a couple days for my mom. Very happy we found this place!
Jennifer Tanner
Jennifer Tanner
2023-02-15
DR EDETANLEN IS A LIFE SAVER AND I CAN ASSURE YOU ABOUT THAT BECAUSE HE GOT MY HUSBAND BACK TO ME. My name is Jennifer and I am here to join the numerous people out here to thank Dr Edetanlen for his help and kind gestures towards me. I had a horrible experience going through heartbreak with my man. He left me and I was devastated and couldn't find any sought of help to get him back. At some point I was depressed until I ran into pages where people testified about how Dr Edetanlen helped them. I contacted him and he never hesitated to help me as well. Not only did I get my man back after 48 hours, the love and happiness has also been restored better than ever. Dr Edetanlen is an amazing personality and I can't thank him enough for his selfless services towards humanity. Review and contact him now via his email: dredetanlensolutioncente@gmail.com https://www.facebook.com/Spiritual_spell_temple_1111-100570192704287
Daniel Casper
Daniel Casper
2023-02-03
Dr. Sumrall is truly a professional in his field and offers top notch care to his patience.
Lisa McLaughlin
Lisa McLaughlin
2023-01-23
We were asked to get a hearing test done on our 4 year old who is struggling with speech. Dr Sumall was the only place who was willing to help us without having to drag her all the way downtown. He made her feel so comfortable and even made the test into a game, which she loved. You can tell how passionate he is for his work and helping others, especially the little one who sometimes fall though the cracks. Thank you again!
Mia Salena
Mia Salena
2023-01-11
I was blown away and exceeded my expectations. Hearing and Balance Specialists provide you with expert knowledge, answer all your questions, and truly care about their patients. The staff is very thorough and puts your mind at ease. The office is welcoming and clean!! Thanks so much.
Lauri Partanio
Lauri Partanio
2023-01-08
Dr. Sumrall was professional, willing to answer all questions, and even came in on a Sunday morning to see my father that needed help. Really awesome guy and great customer service!
Natalee Johnson
Natalee Johnson
2022-11-25
Dr. Sumrall is professional, knowledgeable, and cares about his patients. Clean, friendly office that goes beyond for their patients. It’s amazing when you can hear again!Highly recommend!
Top Notch barber and shave shop
Top Notch barber and shave shop
2022-10-25
I was hesitant for some years, I knew I needed help hearing, I met Scott one day and thought maybe that was my sign that it’s time that I get something done with my hearing loss, people are tired of me saying what all the time lol it’s a little embarrassing sometimes, anyways I highly recommend This company, Scott is very knowledgeable and very patient and make sure that you understand everything and to give you the best for you and what you’re looking for, I do not know a doctor or any specialist of any kind that would actually stop by on his way to his other office and drop off my devices after fixing a battery issue for me in my left piece in which they now work 100% perfect and he knew how busy I was, but wanted to make sure I got my earpieces because he cares! It’s hard to find somebody that takes care of you To go through such lengths… Scott is a hearing and balance specialist you can trust, and if you think this is just an ad come sit at my barber shop sit in my chair and I’ll tell you all about my true experience and listen to you through my ear pieces lol Thank you Scott you’re the best buddy! And of course I would have so much more good stuff to say about Hearing and Balance Specialists of Illinois !!!!!
Josephine Bennett
Josephine Bennett
2022-07-04
Experiencing hearing loss is never easy to accept. When you or your loved one experiences it, it’s best to go with someone who is knowledgeable, who cares and who will provide the best solution. This is what Hearing and Balance Specialist are. They are thorough, they will put your mind at ease and they will make sure that they explain everything. This is definitely the place that you want to entrust in the care of your loved one or yourself.
Geneva Austin-Amaker
Geneva Austin-Amaker
2022-02-03
Great service I definitely recommend this to anyone and everyone
Brent White
Brent White
2022-02-01
Top of the field. Excellent service, caring people